Notifications

Panorama allows both manual and automatic e-mail notifications. If you use Slack, you might want to consider the Slack add-on by Real Big Plugins.

Before using either type of notifications, it’s important that you configure the default notification settings. This can be done by going to Projects > Settings and then clicking on the “Notifications” tab.

The default notification settings configure the name and e-mail address that will be used when a notification goes out provided it wasn’t triggered by a specific user. If these are not filled out, it’s possible your e-mail will not reach it’s destination.

Manual Notifications

Once configured, you users can manually send a notification by:

  • Checking the “notify users of update” checkbox when editing a project through the WordPress back-end
  • Changing the status of a document
  • Send a notification through the project page if you have the front end editor add-on installed
  • Uploading a new document if you have the front end uploader add-on installed

Automatic Notifications

You can also enable automatic notifications by indicating which events you’d like to send an e-mail notification and to whom. You can add notifications by going to Projects > Settings > Notifications and scrolling down.

At this time, you can send a notification with the following events happen:

  • A task is completed on the front end
  • A project is completed
  • A task is due today
  • A task is overdue
  • A new comment is left on a project
  • A user is added to a project

Each automatic notification has configurable recipients, subject line and body.

Recipients

You can either enter specific e-mail addresses (separated by a comma) or use the dynamic variable %users% or %target%.

%users% will send a notification to all users on the project.

%target% will send a notification to the user whom the notification is targeted towards, for example the user who has been assigned a task or has been added to a project.

Currently %target% is only supported by the following events:

  • Task is due today
  • Task is overdue
  • User is added to a project

Dynamic Content

You can dynamically insert content or links into the message using one of our message variables. A comprehensive list below, please note that not all variables apply to notifications. A task notification for example can’t display document related content.

%task_title%
%phase_title%
%username%
%recipient_name%
%project_title%
%comment_link%
%comment_author%
%comment_content%
%project_url%
%dashboard%
%date%
%client%
%due_date%
%task_completion%
%tasks_assigned%
%doc_status%
%doc_message%
%doc_name%
%file_name%
%file_url%
%project_completion%

Troubleshooting

If you’re experiencing difficulty receiving notifications, please see our article on troubleshooting notifications.

Updated on March 4, 2020

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