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Frequent questions, issues and common solutions.
Troubleshooting First Steps
If you're having problems, please start here.
404 “Page Not Found”
How to diagnose "404 page not found" errors.
Shortcodes Look Off
How to address display issues when using Project Panorama shortcodes in a post or page.
Third Party Shortcodes Don’t Work
To ensure Panorama looks and functions as it should, we disable third party shortcodes on Panorama project pages. You can...
E-Mail Notifications Don’t Arrive
There are a few common issues with e-mail notifications. Notification Settings The first is failing to configure the default from...
We’ve encountered two common problems that prevent users from logging into Panorama. Redirect to Login Page If after a login...
Exporting and Importing Projects
Because Panorama takes advantage of WordPress’ “Custom Post Types” you can import and export your projects using the native WordPress...